Implementation of provider control for IT architecture and IT projects

Starting Situation

  • After outsourcing the operations of the IT infrastructure, it became necessary to establish Architecture & Projects control in the retained organization
  • Employees had to be selected and prepared for their role, as they had previously been operationally active themselves and now had to be empowered to act in a controlling capacity. The managers needed coaching and control parameters


Project Goals

  • Establishment of a functioning provider control for project management & architecture management
  • Control by means of project portfolio management (PPM)
  • Indicator-supported dashboards for controlling
  • Development paths for employees, coaching of managers



  • Job description, selection of managers and employees
  • Development of strategy for the business area
  • Definition of goals, definition and realization of implementation roadmap
  • Regular execution of change workshops and regular success monitoring of measure



  • Workable organization to go- live the org.
  • Established new of project portfolio manager
  • Implemented implementation plan
  • Metrics- based dashboards for executives
  • Established PPM and established project portfolios